Being a leader means getting the best outcomes from your people. Do you have the right attitude, processes and support to see your people thrive?
Learn the latest marketing strategies to meet organisational objectives by increasing sales and retention.
Find out why customer experience is a key driver of success for your facility. How can you improve delivery, consistency and results?
Understand and promote technology to optimise customer experience and processes .
Improve your oral, written and interpersonal skills used to inform, motivate and effect change. Improve your consultation and engagement skills in and out of the organisation.
Improve understanding of financial reports for informed decision making, risk management, legal issues in practice, ecosystems. Plus how to analyse and use data effectively.
Aligning your leadership with organisational strategy. Can you think, act and influence people strategically? Understand how strategic leadership influences culture.
How do you achieve excellence and strategic outcomes? Evaluate progress by reviewing data, analysing results and making informed decisions.
Improve your understanding of the environment, managing capital works, facility life-cycle and using project management skills.
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“Victoria University is delighted to be collaborating with ARV and Bon Education to support the workforce development of the Aquatic and Recreation sector. In particular, we are excited to be exploring the opportunity for the ramp to gain credit towards a VU postgraduate qualification and receive recognition as a VU Executive Certificate program.”
Manager – Industry, Community and Sport Engagement
College of Sport and Exercise Science